All items purchased at Memefox are being shipped in accordance with a carrier's shipping contract.
This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.
In other words, the shipping carrier is liable for any damages caused to your package.
Please remember that we will NOT be able to correct address errors for orders placed between 12am and 5am EST (12pm - 5pm HKT), as it will already be in processing or shipped.
If your order is already processing or has been shipped, we are no longer able to change the address! The only thing we can do is wait to see if the package gets returned back to one of our warehouses if you put in the wrong address.
If it does get returned back to one of our warehouses, we can then ship it to the correct address or provide you with a full refund. We understand how much of a pain this can be, as it can be confusing and time consuming.
This is why we urge our customers to double check all of their checkout information as it is crucial!
If you upgraded your shipping and the package was returned to us due incorrect address, if you'd like a refund, you will not be reimbursed for upgraded shipping fees. However, we offer free shipping on most of our deals.